Data protection

Data protection on the DEKRA website

We at DEKRA thank you for your visit to our website and for your interest in our products and services.
We believe it is absolutely essential to protect the private sphere when dealing with personal information and to ensure the security of all business information, and we integrate this concern in all our business processes. Furthermore, we also believe it is important that you are aware at all times of when we are saving data, what data is being saved and how we use the information.
We also believe it is important to protect personal information such as your name, address, telephone number or e-mail address and to use the information that you entrust us with responsibly. This also includes information that accumulates in the background when using the internet.
We process personal information collected during your visits to our website in accordance with the data protection provisions of the country in which the organization responsible for processing the data is based.

Gathering and processing personal data

When you visit our website, our web server routinely stores the IP address that has been assigned to you by your internet service provider, the website from which you are visiting us, the web pages that you visit on our site as well as the date and duration of the visit.

If you are requested to provide personal information on the individual web pages, you will be informed of the purpose for which the collection of this information is intended and, if necessary, requested to give your consent.

Your visit to the DEKRA Website / Utilization of usage data


This website employs the technologies of etracker GmbH ( to collect and save data for marketing and optimization purposes. This data can be used to produce a pseudonym usage profile. To do this we employ cookies. Cookies are small text files that are saved in the cache of the internet browser of the visitor to the page. These cookies enable the internet browser to be recognized. The data recorded using the etracker technologies shall not be used to personally identify the visitor to this website nor merged with the personal data about the bearer of the pseudonym without the explicit consent of the person concerned. The collection and saving of data can be revoked at any time with future effect.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser:

You can find more detailed information at or at (general information on Google Analytics and data protection).

Please note that Google Analytics has been extended by the code "gat._anonymizeIp();" on this website, in order to guarantee anonymized collection of IP addresses (so-called IP masking).


DEKRA employs technical and organizational measures in order to protect the data which you entrust us with against accidental or intentional manipulation, loss, destruction and against access by unauthorized persons. Our security measures are continually improved as new technology becomes available.


In case you have any queries or suggestions concerning data protection or the processing of personal data at DEKRA, please contact our data protection officer directly. The data protection officer is available to handle requests for information or other requests and complaints that you might have:

Gebhard Dietrich
Data Protection Officer
DEKRA Automobil GmbH
Telefon: +49.711.7861-2498